NIKE+ Not Working? Nike's Working On That.
Friday, September 02, 2011
NIKE+ not working? Say it isn't so! Well I haven't had much problem with my Nike+ Sportband and using the nikerunning website. Of course I haven't been running that much. Well it sees according to Techcrunch "Nike Apologizes For Nike+ Issues, Promises Fixes, New Platform Soon. Jayme Martin, VP and GM of Nike Running, has emailed a letter to Nike+ users, apologizing for the platform’s performance over the past few months. He says that Nike is aware of a number of issues that have been affecting its users, including problems logging in, syncing devices, sharing runs and editing profiles." Hmm…I gotta admit that I did see my run the other day on Facebook but don't recall seeing it on Twitter. Of course this whole slowdown/shutdown could have been in the time I was injured. As of know I've yet to get my letter from Nike but here it is below
" Dear Nike+ Member,
It’s been a tough couple months for Nike+. We know from the feedback that there have been a number of issues, including logging in, syncing devices, sharing runs and editing profiles. Not everyone has been affected, but if you have experienced any of those problems, I’m genuinely sorry. Running is supposed to be pure, simple and uncomplicated. And Nike+ is supposed to enhance it, not make it more complex.
Just like you, we hold ourselves to incredibly high standards, and right now Nike+ isn’t living up to them. There are lots of reasons why these problems began, but this letter isn’t about the excuses. This letter is about what we are doing to fix them and what’s coming next.
As of today we have increased login speed and eliminated a majority of login failures. We have improved your ability to sync devices, log runs and post information to Facebook. We are also working on a new version of the Nike+ GPS app that will be released shortly. It will introduce some great new features and address some of the recent bugs.
Things are better but we aren’t done yet. We’re working on a brand new platform for Nike+ that includes better coaching, maps and challenges. It will be much faster, more social, and easier to use, providing more information and analysis of your runs. Also in the works are some really exciting new products and services. We are committed to relentlessly improving and innovating to ensure that, just like you, Nike+ is never standing still.
Thanks for taking the time to read this. If you have any thoughts or questions please email us or go to our Facebook page and we’ll get back to you.
Thanks for your patience. We really appreciate you being a part of the Nike+ family. There are great things to come.
VP/GM NIKE Running"
Now one could just say to hell with it and switch to Adidas miCoach or RunKeeper but if you are like me and been a long time Nike+ User (me since Janurary of 2007) it's hard to break the habit. All those fun challenges and colored levels keep me running. I'm at the purple level and I'm so proud. I do gotta admit I use the Nike+ Sportband as a back up tool and to just to keep my Nike+ account busy/active. It's also great for treadmill running as GPS really doesn't work then.
I do hope they fix whatever problems they have had and come up with some new exciting stuff to keep us Nike+ fans happy and running. I'm so not ready to give up my Pink and White Sportband! Not yet! Although the new Nike+ GPS Watch is pretty cool.
tuaw posted "Nike+ not working? Nike says sorry, and is working on the problem."